FAQ

GayBoxOffice.com is designed to be intuitive and easy-to-use, however, below are the answers to many of the most common questions we receive.

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Inactive hide details for System RequirementsSystem Requirements

One of these browsers:
Internet Explorer 6 or higher
Netscape 7 or higher
RealPlayer's built-in browser (functions like IE)

One of these operating systems:
MS Windows 98, ME, NT, 2000, XP
Mac OS X

RealPlayer is required. Get the latest version here:
http://www.real.com/freeplayer/?rppr=ppvnetworks

Settings:
We recommend the default settings that come with your browser. Javascript and cookies are required for this site to function properly.

Compatibility issues:
Some popup blockers and personal firewall software interfere with the functionality of this site. We suggest that you disable them while enjoying movies here. There is no risk of harm from us. We do not have exit consoles or any malware on this site.


Inactive hide details for How does this site work?How does this site work?

The basic concept of this site is: join for free and "pay as you go" to watch movies. The movies are full length, high quality movies that play on your computer. You can watch them full-screen, pause, skip around, etc. The movies have a chapter guide that allows you to skip from chapter to chapter. There is no waiting for download because the movies are streamed, not downloaded. You get 24 hours to watch each movie. A broadband connection is recommended. With a free membership you are only billed for the movies you watch, nothing else.

Above and beyond a free membership is an optional Premium Membership which can be purchased one month at a time. Premium Membership gives you a lot for the money: free previews of all the movies on the site, a free movie coupon, discounts on all pay-per-view movies, access to the Members Only section (available on some sites) and most importantly, the ability to "keep" any movie you watch in a personal library and watch it as many times as you want for the entire duration of your Premium Membersip. The movies in your personal library can roll over from month to month, so you can build an entire collection of your favorite movies that you can watch over and over for free.

This site does not rebill. However, there is an automatic upgrade option that you can check off when upgrading to a Premium Membership. This makes it easier for Premium members who want to stay Premium members. You can login and Check/Uncheck this option in your account at any time.

Inactive hide details for How do I join?How do I join?

Simply click the Join tab at the top right of your screen. Complete the one page form and instantly receive your username and password. Enjoy! Currently we accept only VISA and MasterCard for joining online.

If you don't have a credit card, there is a prepaid movie card option that allows you to mail in your payment and receive one month of unlimited access. Click Join Now and you will see more information about Prepaid Memberships in the right pane of the window.

Inactive hide details for How do I use free movie coupons?How do I use free movie coupons?

Users receive free movie coupons either from our weekly Movie Announcement emails, from special promotions, with Premium Memberships, or from a customer service representative. To get free coupons, enter your email address in our free movie club popup that appears on the homepage, or join as a free member.

To use a coupon, you must login. Yes, that means you need to join as at least a free member. And yes, you will need a credit card to verify your age. You will not be charged anything but your card with be authorized to make sure it is good. After you login, choose your movie and choose the "Use Free Movie Coupon" option in the movie details popup. Enjoy! Remember, you can get a free movie coupon, join and watch a movie... all completely free without ever getting charged a cent. We, of course, hope you will love the site so much that you will stay around and spend money.

Inactive hide details for How do I remove myself from your movie announcement emails?How do I remove myself from your movie announcement emails?

Just reply to the email you received with the word 'REMOVE' in the Subject. Make sure you put 'REMOVE' in the Subject, otherwise you won't be removed. You will removed within minutes automatically.

Inactive hide details for Refund policyRefund policy

We provide a 100% customer satisfaction policy when it comes to refunds. However, if we feel your request is unreasonable, we will refund your money but also blacklist you from every visiting any of our 200+ websites again.

Inactive hide details for Privacy policyPrivacy policy

We control all aspects of our billing and marketing so your information is never shared and never leaves our secure datacenter. We retain the confidential information you provide us in addition to your purchase history for the purposes of billing you and providing functionality when you are using this site.

Cookies are used only for general site functionality, such as session ID and options like language selection or whether or not you want to see a popup again. Confidential data is not stored in cookies.

SSL/128-bit encryption, authenticated by a Verisign Secure Site Certficate, is used when entering confidential data on this site.

Confidential data is stored in encrypted databases on our servers. Our servers are protected with state-of-the-art firewall, VPN and intrusion prevention systems. Our datacenter is bank level secure requiring hand scan access and armed guard escort through a mantrap to enter the facility.

Inactive hide details for WebmastersWebmasters

We offer top-performing affiliate programs for this site and partner programs for larger webmasters who want their own theatre featuring movies from this site. Our revenue shares are the highest in the industry. Please contact ted@ppvnetworks.com for more information. We want to get to know you, understand your needs and build a long-term successful relationship with you. We are not about anonymous banner ad relationships. We are about strategy and making money.



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